Western Digital Computers - Sri Lanka

 

 

About us

Overview of our company

Western Digital Computer System & Electronics is An independent IT company, and we specialize in providing IT Solutions utilizing the latest Information & Communication Technologies.

Our core business include Maintenance & Repair Services of any brand of Computers, Printers, Servers and related peripherals, Structured Cabling of Data / Telephone – Voice / Power, Implementation of LAN / WAN based solutions. User Training, Systems Administration and Help Desk facilities further strengthen our product and service portfolio. Our services have been patronized by most blue chip Private and Public sector organizations in Sri Lanka.


Our quality principles

  • We want to delight our customers, this is why we market the highest quality products & services and strive to provide our customers the best after sales service in the Information Technology (IT) business.
  • Our Customer is the final judge of our quality. His or her verdict on our product or services is final.
  • Our Quality goal is always “First Time Right” “Zero Defects”.
  • We are committed to deal with inquiries and complaints promptly and thoroughly and to effect deliveries punctually.
  • Each of the WDCSE Team Members contributes towards achieving our quality goals. It is therefore our collective responsibility from a Trainee to a Board Director to ensure that we maintain the highest standards of work.
  • Anyone of our Team members who identifies a problem which may affect the quality of our services or products will strive to advice the co-team members to take corrective action.
  • We strive not only to prevent faults but also to eliminate their causes.

Our Services ….

  • Friendly Help Desk / Call Center Operation manned by experienced technical staff.
  • Fully equipped Workshop.
  • A fleet of company maintained vehicles for faster transportation.
  • Extended working hours / Round the clock services wherever required.
  • Flexible product portfolio.
  • Includes total solutions providing.
  • Excellent collection backup (temporary on-loan) equipment.
  • Excellent collection of frequently used spares (buffer stock) and efficient maintenance of re-order levels of buffer stock.

 

 
     

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